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Accessing Services

Drop-In Hours

Monday – Friday » 10 AM-3:30 PM
Closed on University Holidays

Contact Us

Student Counseling Center
1800 Volunteer Blvd.
Knoxville, TN 37996-4250
Phone: 865-974-2196
Fax: 865-974-7039

First-time Visit

Accessing any of our services begins with a drop-in session.  Once you arrive at the Student Counseling Center, you will check in with the reception staff.  You will then be asked to complete our initial paperwork (this takes most folks about 20 minutes).  After you have completed the paperwork, you will see a therapist. They will meet with you for about 20-30 minutes and will aid you with any immediate concerns and will help you decide what you need in order to address ongoing concerns. If any of our other services are appropriate for you, the drop-in therapist will arrange them. If other University services or resources in the community are needed, the therapist will help identify them.

During your drop-in session, your counselor may recommend further Student Counseling Center services.  The counseling services provided by the Student Counseling Center are:

  • Group counseling
  • Individual counseling
  • Couples counseling
  • Feel Better Fast! workshops
  • Crisis management

Continuing Services

If you have previously done drop-in and are continuing to see a counselor, please contact our office to schedule an appointment.

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