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Accessing Services

Contact Us

Student Counseling Center
1800 Volunteer Blvd.
Knoxville, TN 37996-4250
Phone: 865-974-2196
Fax: 865-974-7039

First-time Visit

Accessing any of our services begins with brief consultation (or “triage”) session with a therapist to help you get started and/or figure out which services are most suitable. Please review this sheet prior to contacting us or coming by the Center, so that we can arrange the appropriate type of service and appointment.  You can call to arrange a meeting or come by at your convenience.  We offer drop-in hours Monday through Friday from 10:00 am until 3:00 pm.  Should you choose to drop-in for your initial visit, we recommend coming as early as possible, as we have a limited number of appointments each day.  Non-emergency late drop-ins may be rescheduled to the next day.

The first visit is typically about 20 minutes but students must complete some background and registration paperwork beforehand, so please be sure to arrive at least 20 minutes early.  If you need a parking pass, you’ll want to allow time for that as well. Once you arrive at the Student Counseling Center, check in with the reception staff. You will then complete our initial paperwork (this takes most folks about 20 minutes).  After you have completed the paperwork, you will see a therapist for a consultation, and discuss ongoing treatment needs and options.  We are here to help you get started and look forward to serving you!

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