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Getting Started

Fall 2020 Operations


Booking an Appointment

 Call our office to make an appointment.

865-974-2196.  You will make an appointment for the next available assessment appointment that meets your schedule. Following the call, you will get a confirmation email for your appointment.  The call and the email will point you toward our forms webpage, where you will complete “Initial Assessment” forms PRIOR to your first appointment.


Your First Appointment and What to Expect

Prior to the appointment you will receive a ZOOM link for the appointment.  Make sure you have completed the web forms prior to your appointment (if you plan to do them directly before your appointment, allot at least 30 minutes).  Connect to the Zoom sessions a few minutes early to make sure your tech is working.
The assessment appointment will take 30-40 minutes.  You and a clinician will discuss ongoing treatment needs and options.


Accessing Other Services

Therapy Assistance Online (TAO) is available to the Vol community as a self-enrolled self-help program. TAO is a platform of tools and educational modules to help you learn about and change how you think and feel.


NOTE: Email cannot be used to initiate or conduct therapeutic conversations. The Counseling Center does not communicate confidential information by email. Email is only used for scheduling purposes. If you are in an emergency situation please call the center or 865-974-HELP.