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Make an Appointment

How to Book an Appointment

To promote the health and safety of students and staff, the Counseling Center will not offer drop-in services for the fall 2020 semester.

Fall 2020 Operations

The Student Counseling Center (SCC) will be fully operational for 2020-2021 providing all services remotely through a HIPAA compliant version of Zoom videoconferencing software. We will provide individual, couples, and group counseling along with various workshops promoting mindfulness and other skills for sustaining mental health.

Students seeking our services should call our main number (865-974-2196) to arrange a brief assessment by videoconference or phone. In response to student feedback, these assessment videoconferences will be scheduled for 45 minutes in order to allow the therapist to get a more complete picture of the student’s needs and for the student to have more time to share their concerns. To make the best use of the time, students are required to complete the initial paperwork prior to scheduling an initial brief assessment appointment.

Your First Appointment and What to Expect

During the initial assessment, the student and therapist will collaborate to determine the most effective SCC service to address the student’s needs. If SCC services are not the best fit for the student’s needs, the therapist will assist the student in finding other campus resources or off-campus providers.

Accessing Other Services

Therapy Assistance Online (TAO) is available to the Vol community as a self-enrolled self-help program. TAO is a platform of tools and educational modules to help you learn about and change how you think and feel.